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Store Policy

Because We Care

At Man Cave Pembs, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. A list of all our policies are available on request. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Shipping and Delivery

What You Need to Know

Shipping will be made on a 2-3 day basis, please see the individual item

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Returns

The Small Print

Returns Policy

 

You are purchasing a unique, custom piece of time art, which is made from reclaimed, recycled and upcycled items. Imperfections, blemishes and general wear are to be expected and give these custom time pieces their natural character; therefore refunds and returns are not accepted.  We will of course try to remedy faults if we can.  Any warranty work required will need the piece to be returned to base at the customers expense.

 

If you would like to see more photos of these time pieces before purchasing, please get in touch.

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Warranty Disclaimer

About Our Policy

These items are Upcycled and as such have no warranty included

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Privacy Policy

Trust Us with Your Information

General

Our Privacy Policy covers the recording, use and disclosure of information that is provided in the course of providing our services. All information received is treated as confidential. Such data is collected whenever a service is requested and in providing that information consent is given to its use in accordance with this policy.

Data Collection

Data is collected either from call details provided by our customers or through other written communication to Man Cave Pembs. This information is only collected when specifically supplied by the customer. Some of this information may be personal (information that can be used to identify an individual, such as their full name, address, email or phone number). Man Cave Pembs does not collect sensitive personal data (such as details of race, religion, health etc). Personal information is not normally gathered without it being actively provided. In some instances, by visiting Man Cave Pembs website, mail addresses may be recorded without their having been actively provided. These may be used to forward further information about Man Cave Pembs, but will not be divulged to a third party. The Man Cave Pembs website may contain links to other web sites. Such sites are not covered by our data privacy policy and Man Cave Pembs accepts no responsibility for the content or for any data obtained by these. Similarly, Man Cave Pembs may retain the contents of emails sent to us along with the mail address. Email is not secure and Man Cave Pembs accepts no responsibility for any personal details supplied by this means.

Data Usage

Individual personal details will not be passed on to any third party without the individual’s consent. The data we collect will only be used for the purpose of fulfilling our service obligations. Where this entails passing details to a third party we require them to be bound by this policy. Data may also be retained as a record of the service and for reporting purposes. Staff at Man Cave Pembs and at our direct Customers may have access to this data but it will not be disclosed to other third parties. The only other circumstance in which data would be disclosed without the individual’s permission would be if we were required to do so by law or government regulation.

 

Data Security

Man Cave Pembs has a legal duty to protect the confidentiality of information supplied and will take reasonable steps to protect same in accordance with legislation such as the current Data Protection legislation. Man Cave Pembs take appropriate steps to protect private data from loss and misuse. Man Cave Pembs use approved security standards to prevent unauthorised access but do not encrypt data. In particular any information supplied electronically is not totally secure and such communication is at sender’s risk. Where passwords or other forms of access restriction are used, customers have a responsibility to safeguard them.

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